Existing customer?

To provide our customers with the best Support experience, we provide our dedicated software support portal. It allows customers to get tutorials, user guides, downloads of the latest software and the ability to submit Help requests. Simply register and log into the Portal for faster resolution, tracking, and visibility into the licenses and modules you own. Follow the link to the right and then click on "Registration" during your first visit to create an account.

The CUES Technical Project Manager will jointly define a Master Training Plan, and schedule the CCTV software and hardware upgrades within the training schedule. During this phase, all stakeholders and users of the GraniteNet software shall be introduced to CUES, GraniteNet, and the Standard Operation Procedure (SOP) that has been defined
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As a full service solution provider, CUES delivers software, hardware, training, and professional services both onsite and offsite, to meet the cost, quality and timeline requirements.
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The CUES Technical Staff will be glad to help you evaluate your present system in an effort to determine what hardware upgrades may be necessary to run our GraniteNet software.

To provide the appropriate simple questionnaire for your specific need, please choose between the following four options to help us better identify your system.  Once you've selected the appropriate choice, then simply complete the form that appears and submit it to CUES where we will evaluate your information and respond back to you in a timely manner.

My current hardware system is a:
Legacy* CUES Truck System CUES K2 Portable System CUES Summit Truck System non-CUES System
* Legacy Systems include ProData, Double Data, and 1208 systems.


We have collected a set of most often asked questions, let's try to see whether we have already prepared the solution you are looking for


Our older asset management software, Granite XP is a comprehensive data collection and decision support software that offers unmatched flexibility, customization, and ease-of-use to meet the growing needs of the pipeline inspection industry. Cues still supports Granite XP on operationg systems older than Windows 10 however Microsoft Windows XP is no longer supported by Microsoft

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Still need help?

Call to our service and we will provide you consultancy on your question or will help with your issue so you can go on with ease!